FAQ, Refunds & Rescheduling Policy
Jackie tries to be as flexible as she can when it comes to cancellations, but there are still some rules when it comes to changes in your booking:
- If you cancel 5 business days (or more) before the start of your course, you receive a full refund.
- If you cancel 3 business days before the start of your course, you receive a 75% refund.
- If you cancel with less than 3 business days before the start of your course, you don’t receive a refund.
No matter the date you cancel, you have the option to move your booking to a more convenient date.
Frequently Asked Questions
Who pays for my course?
Do I have to pay immediately?
How should I prepare for my course?
Don’t stress too much about what to do before your course. Simply:
- Come to class energetic and ready to learn
- Bring note-taking materials
- Wear comfortable clothing and shoes
What happens if I lose my certificate?
If you lose your physical copy and want to replace it, there’s a small replacement fee.